For situations that occur outside of the caretaker's working hours and cannot wait until the next morning, we have access to the 24/7 emergency service via Metea: 030 600 39 30. To be clear, this is not for medical emergencies, in which case you should call 112 as always, but if, for example, a water pipe bursts over the weekend and floods your apartment, you can call this number. The emergency service will know who our regular suppliers are and will arrange for a plumber, for instance.

You're in the right place! This app is the place to report problems or ask questions to the caretaker (under the 'reparatie' section), get information about when the garage will be cleaned (niews), and book personal extra services like a handyman for your own apartment ('services'). In the menu, under 'mijn reparaties,' you can see the status of the reports you have submitted.

The role of Metea has been clarified in the new context: Metea is responsible for selecting, contracting, and contacting suppliers for maintenance. The caretaker serves as the 'eyes and ears on-site' for Metea and will receive the suppliers, supervise the execution of the work, and provide feedback on the quality of the work performed. When a repair needs to be carried out, the caretaker will use Twinq to communicate/document this for Metea, who will then take action. This will also help clarify the progress of the work at Metea. Additionally, the caretaker and Metea have agreed to have weekly contact to discuss outstanding items and recurring maintenance.

Twinq as a portal will primarily be used by the caretaker to communicate issues that require assistance. As residents, we can register questions or problems directly through the app. Twinq remains the portal where information for the general assembly (ALV) is shared and where all building documentation is available. Log in - Twinq Portals.

For now, we are still using 132-A as the office for the caretaker. This will likely change when 2Rocks sells this apartment, at which point an office will be set up in a different location.

Starting from the end of October 2024, the municipality expects to have the new underground waste collection points installed. Until then, the system remains unchanged. All residents are expected to place their waste in the underground containers themselves and to take glass, old paper, garden waste, and bulky waste to the designated drop-off points. Waste and recycling - City of Amsterdam.

We were used to asking John to let us into our apartment when we forgot our keys, but clearly, this is not something we can continue to rely on now that we no longer have a live-in caretaker. Therefore, all residents are strongly encouraged to leave a spare key with a neighbor or a nearby friend, or to find a suitable hiding place, as the caretaker will NOT be able to let you in if you are locked out. However, the caretaker can help you get into your home during working hours and can also make a duplicate key.

The caretaker can no longer accept packages for you. Arrange for delivery when you are home, select a pickup point, or accept the risk that the package may be left in the hallway for a while.

Note: As neighbors, it would be nice if we could help each other by taking in packages for "your" building, or at least placing them behind the elevator for the caretaker’s office (out of sight from the general public).

Since we only have a part-time caretaker, we need to be mindful of his time; any time spent on individual households detracts from normal activities. Therefore, in this app, under the 'services' section, you can arrange for an external reliable handyman, whom you can contract and pay directly.

The caretaker cannot take responsibility for granting access to your apartment for personal suppliers, although he can assist with this when possible. The issue is that if suppliers are delayed or arrive after 1:00 PM, the caretaker cannot work overtime to wait for them. Therefore, individual suppliers are your own responsibility.

The storage is primarily for the (current) rental apartments of building 1 that do not have a garage box. Only bikes that are registered with the caretaker and have an orange sticker are allowed to park there. This is to prevent abandoned bikes and to keep the garage accessible.

The Well is privatized and accessible only to owners who are certificate holders. For more information, contact the current operational director, Hans Erdmann, at the email address: erdmann4@xs4all.nl.

Colin Woodward, Oana Presura, and Eric Urff – email: thedoublevvebestuur@gmail.com.

Under the 'services' section in this app, you can also reserve a parking space for guests to ensure that there is a spot available when they arrive. Please cancel the reservation if you no longer need it. In the 'my reservations' menu, you can see which bookings you have made.